Support

A little help, when you need it.

Read the app guide for conversion, editing and link downloads.

License key or new Mac?

Recover your purchase or transfer your license using your purchase email. No password is needed.

Contact us

Email support@pinnapetta.com. Include your macOS version, PinnaPetta version, the operation you tried, and its error message. For purchases, include the receipt reference. Never send your license key or sensitive source files.

Refunds

Refund requests are accepted within 14 days of purchase. See purchase terms.